Privacy notice
Thank you for visiting our website www.faigle.com. faigle Kunststoffe GmbH (hereafter referred to as ‘faigle’ or ‘we’) takes the protection of your data very seriously. This page provides details about how we process your data in connection with
- your visit to our website (see section II.)
o provision of the website and creation of logfiles (see section II.A.)
o our newsletter (see section II.B.)
o use of cookies and other tracking technologies (see section II.C.)
- and your rights with regard to these subjects (see section VI.).
I. Name and address of the Controller
The Controller in the meaning of the EU General Data Protection Regulation (Regulation [EU] 2016/679; GDPR) is:
faigle Kunststoffe GmbH
Landstrasse 31
A-6971 Hard
E-Mail: dataprotection@faigle.com
II. Data processing in connection with your visit to our website
A. Provision of the website and creation of logfiles
1. Description and scope of data processing
Whenever you visit our website, our system automatically records data and information on the system of the device on which the website is viewed.
The following data are collected:
· Information on the browser type and versionrwendete Version
· Language and browser software version
· The user’s IP address
· HTTP-Status code
These data are also stored in the logfiles on our system.
2. Purpose of data processing
Temporary storage of the IP address on our system is necessary in order to display the website on the user’s device. To do this, the user’s IP address must be stored for the duration of their visit. Storing data in logfiles ensures that the website functions properly. We also use the data to optimise the website and safeguard the security of our IT systems.
3. Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is our legitimate interest in accordance with Article 6(1)(f) GDPR, i.e. pursuit of the aforementioned purposes of data processing (see section II.A.2. above), in particular ensuring the functionality of the website and the security of our IT systems
4. Recipient
Your data will be transferred to the following recipient:
MASSIVE ART WebServices GmbH, Gütlestrasse 7a, 6850 Dornbirn, Austria (IT service provider)
5. Retention period
The data will be deleted or anonymised after 30 days. Beyond the retention period, data will not be stored in a form that enables the identification of data subjects.
B. Newsletter
1. Description and scope of data processing
We process the personal data you provide when you subscribe to our newsletter. The data processed include:
· E-mail address
We also process your IP addresses, as well as the time at which you subscribe and click on the e-mail confirmation link.
2. Purpose of data processing
We process the personal data you provide when subscribing to our newsletter in order to send you e-mails containing useful information on our company, events, product range and new products, as well as research news and topical information on tribology, thermoplastics and the industries in which faigle’s products are used.
We process your IP addresses, as well as the time at which you subscribe and click on the e-mail confirmation link in order to verify your subscription and clarify any possible misuse of your personal data.
In addition, we measure the performance of the newsletter by processing information on whether the newsletter is opened (yes/no; this is called the open rate), which newsletter articles readers click on (click behaviour), and whether the newsletter can be delivered (based on “bounces”, e.g. when the newsletter cannot be delivered because the e-mail address provided is incorrect). These data are generated by our systems.
3. Legal basis for data processing
We store and process the personal data you provide when you subscribe to the newsletter on the basis of your consent in accordance with section 107 Austrian Telekommunikationsgesetz (Telecommunications Act) and Article 6(1)(a) GDPR. You can withdraw your consent at any time by clicking on the ‘Unsubscribe’ link which is displayed in each newsletter. See section III. for more details on your rights.
You provide your personal data to us voluntarily and not under any statutory or contractual obligation. However, it is necessary that we process your data so that we can send you the newsletter. If you did not provide the data specified above, we would not be able to send you the newsletter.
Processing of your IP addresses and the time at which you subscribe and click on the e-mail confirmation link is based on our legitimate interest in accordance with Article 6(1)(f) GDPR. We have a legitimate interest in verifying your subscription and clarifying any possible misuse of your personal data.
Regarding performance measurement, the legal basis for processing is our legitimate interest (under Article 6[1][f] GDPR) in evaluating our newsletter and improving its contents.
4. Recipients
Your data will be transferred to the following recipients:
CleverReach GmbH & Co. KG, //CRASH Building, Schafjückenweg 2, 26180 Rastede, Germany (IT service provider)
MASSIVE ART WebServices GmbH, Gütlestrasse 7a, 6850 Dornbirn, Austria (IT service provider)
5. Retention period
Your decision to unsubscribe from our newsletter is automatically recorded in our newsletter database, with the effect that you will no longer receive the newsletter from the time you unsubscribed. Your consent to receive the newsletter is stored for 12 months from the time you unsubscribed from the newsletter.
Your e-mail data will be stored in our system as long as you subscribe to the newsletter. Only anonymised data that cannot be used to identify the user are retained for statistical purposes.
C. Use of cookies and other tracking technologies
1. Definition of cookies
Cookies are small text files that your browser stores on your device. They are downloaded the first time you visit our website. When you visit this website again using the same end device and browser, the cookie and the information stored in it are either sent back to the website that created it (first-party cookie) or to another website to which it links (third-party cookie).
2. Essential cookies
We use the cookies listed below in order to send messages and provide the services you require. The legal basis for data processing resulting from the use of cookies is our legitimate interest in providing a fully functional website and the services you require (Article 6[1][f] GDPR and section 96[3] Telecommunications Act).
Essential cookies | ||||
Cookie | Type of data | Purpose | Retention period | Recipients |
| Cookiehub | Information on consent to/rejection of certain categories of cookie | Stores information about whether the visitor consents to/rejects the use of the categories of cookies used on the site. | 365 days | None (first-party cookie) |
| Success ID | Session ID | A session ID is generated automatically during a visit and can be used to determine whether the same user has accessed the site. | Browser session | None (first-party cookie) |
3. Other cookies
We also use the cookies listed below on the basis of your consent (in accordance with Article 6[1][a] GDPR and section 96[3] Telecommunications Act). These are not essential for the use of the website, but nevertheless they perform important functions. Without these cookies, functions that ensure convenient navigation of our website will not be available. It will not be possible to save your settings and you will have to configure them again on each page. Additionally, we will be unable to provide you with tailored offers.
4. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), which uses the cookies listed in the table below. Our website uses Google Analytics exclusively with the _anonymizeIp() extension, which anonymises your data by truncating your IP address and prevents it being linked to a specific person. Data are only transferred to Google in the USA in this anonymised form. (Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.) Google has been certified under the US-EU Privacy Shield data protection framework; this certification includes a commitment to comply with the Privacy Shield principles.
Google Analytics | |
Cookie | Type of data, purposes and retention period |
| utmb | Google Analytics uses this cookie to determine whether a visit has ended and how far a user navigated through the site. It saves the number of page views during the latest visit and the start time of a visitor’s latest visit. __utmb is a session cookie (i.e. temporary), but is only valid for 30 minutes. It is updated every time a new page is viewed. |
| utmt | This Google Analytics cookie is used to limit the speed of queries sent to a server. It expires after one day. |
| __utmc | This Google Analytics cookie registers a time stamp with the exact time at which a user leaves the website. Google Analytics uses the cookie to calculate the duration of a visit to the website. The cookie expires when a session ends. |
| utma | This Google Analytics cookie stores key information in order to track visitors. This information includes a unique visitor ID, the date and time of the first visit, the time at which the current visit started, as well as the total number of visits to the website made by a unique visitor. __utma is a permanent cookie that remains valid for two years. The expiry date is updated with each new visit. The cookie can be deleted manually. |
| __utmz | __utmz is the visitor source cookie in Google Analytics. It contains all visitor source information for the current visit, as well as details that are transferred by the campaign tracking parameter. The cookie also stores information on whether the visitor source for the last visit was different to that for the current visit. If no information is available on the visitor source, the cookie remains unchanged. This allows Google Analytics to attribute visitor information such as conversions and e-commerce transactions to a particular visitor source. The cookie does not contain any historical information about previous visitor sources. __utmz is a persistent cookie. It is valid for six months and is only amended or updated if the visitor source of a particular visitor changes. |
| gat | Used by Google Analytics in order to restrict the query rate (limit on data collection on frequently visited pages). The cookie expires after one hour |
| _gid | Contains a unique identifier used by Google Analytics to determine whether two distinct hits from different browser sessions belong to the same user. The cookie expires after one day. |
| _ga | Contains a unique identifier used by Google Analytics to determine whether two distinct hits from different browser sessions belong to the same user. The cookie expires after 730 days. |
5. Pixels
A pixel is a tiny image embedded in websites and e-mails. It invokes a request (which provides device and visit information) to our servers so that the pixel can be provided on our websites and in e-mails. We use pixels in order to find out more about how you interact with e-mail and website content, for example whether you respond to advertisements or articles. Pixels enable us and third parties to set cookies in your browser.
6. Facebook Pixel
For conversion measurement purposes, our website uses the visitor activity pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). This enables us to track the behaviour of visitors to our site after they were directed to the site by clicking on a Facebook advertisement on the provider’s website. This enables us to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes, and to optimise future advertising activities.
In our role as the operator of this website, the data we collect remain anonymous for us and we cannot use them to determine a user’s identity. However, the data are saved and processed by Facebook so that they can be associated with a particular user profile, and Facebook may use the data for its own advertising purposes in accordance with Facebook’s Data Policy. This means that Facebook can enable advertisements to be placed on Facebook pages and on pages outside Facebook. As the page operator, we are not in a position to influence this use of the data.
The legal basis for use of the Facebook pixel is Article 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring effective advertising, including on social media.
Further information on protecting your privacy can be found in Facebook’s data protection policies at https://www.facebook.com/about/privacy/.
In addition, you can deactivate the Custom Audiences remarketing function in your ‘Ad preferences’ settings. To do this, you need to be logged in to Facebook.
If you do not have a Facebook account, you can deactivate Facebook’s usage-based advertising on the European Interactive Digital Advertising Alliance website at http://www.youronlinechoices.com/de/praferenzmanagement/ (German only).
7. LinkedIn Pixel
We use the LinkedIn Insight Tag, a social media tool from LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). This tool is integrated into our website in the form of a pixel. We use the LinkedIn Insight Tag for statistical and market research purposes. It is also possible to take retargeting measures, so that we can provide you with advertisements outside our website, without you being identifiable as a website visitor.
The legal basis for use of the LinkedIn pixel is Article 6(1)(f) GDPR. The website operator has a legitimate interest in the statistical evaluation of visits to the website, in market research, and in effective advertising, including on social media.
The personal data processed are your IP address, device and browser properties, time stamp and page events.
Further information on protecting your privacy can be found in LinkedIn’s Privacy Policy at : https://www.linkedin.com/legal/privacy-policy.
You can manage the use of your personal data by adjusting your LinkedIn account settings. For more information, visit https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
8. Your cookie settings on this website
You can change your web browser settings in order to block all cookies or restrict their use. Stored cookies can be deleted at any time. If you deactivate cookies on our website, you may not be able to use the website’s full functionality.
The help function on your browser explains the procedure for managing and deleting cookies. Additionally, you can give your consent to the use of cookies by setting your cookie preferences on our website.
9. Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
III. Your rights in connection with data processing
As a data subject, the GDPR grants you certain rights, which are explained below. Please note that these rights are mutually complementary, meaning that, for instance, you can only demand either the rectification or completion, or the erasure of your data.
1. Withdrawal of consent (Article 7[3] GDPR)
If faigle collects and processes your personal data on the basis of your consent, you are entitled to withdraw your consent at any time. However, withdrawing your consent does not affect the lawfulness of previous processing of your data.
2. Right of access (Article 15 GDPR)
You can demand information on the origins, categories, retention period, recipients and purpose of the personal data we process and the form such processing takes.
3. Right to rectification (Article 16 GDPR) and erasure (Article 17 GDPR)
If faigle processes personal data that are inaccurate or incomplete, you can demand rectification or completion of the data. You can also demand that unlawfully processed data be erased.
4. Right to restriction of processing (Article 18 GDPR)
If it is unclear whether your processed personal data are inaccurate or incomplete, or have been unlawfully processed, you can demand that processing of your data be restricted until the matter is finally clarified.
5. Right to object (Article 21 GDPR)
If your personal data are accurate and complete and are being processed by faigle, you can object to processing of the data. However, this is only permitted if faigle processes your data on the basis of its legitimate interest in accordance with Article 6(1)(f) GDPR, and only in certain cases if you submit a reasoned objection.
6. Right to data portability (Article 20 GDPR)
You can request details of the personal data that faigle processes, provided that you supplied us with the data, in a machine-readable format to be determined by us, or request us to forward such details to a third party selected by you, provided the recipient has the necessary technology that enables us to do so, and transmission does not involve unreasonable expense and is not contrary to statutory or other duties of confidentiality, or confidentiality requirements on the part of faigle or third parties.
7. Right to lodge a complaint (Article 77 GDPR)
You are entitled to lodge a complaint with the Austrian Data Protection Authority (https://www.dsb.gv.at/) if you believe that the processing of your personal data violates data protection regulations.
8. Who can you contact in order to exercise your rights?
In order to exercise the rights described above, please write to us (by letter or e-mail) using the contact details in section I. above, or contact us directly at dataprotection@faigle.com.